Job Description

Labcorp seeks a Pre Authorization Specialist II to manage prior authorization processes and high-volume billing inquiries in a remote role. The position involves reviewing documentation, coordinating with insurance vendors, tracking authorization status, and maintaining accurate records to support timely reimbursement and patient care.

Responsibilities

• Handle high-volume pre-authorization inquiries across phone, chat, email, and portal platforms
• Review incoming orders for completeness and accuracy of prior authorization documentation
• Coordinate with insurance vendors to submit and track prior authorization requests
• Monitor authorization status, follow up on pending cases, and maintain detailed records
• Identify process improvements and collaborate with team on best practices

Requirements

• High school diploma with 3+ years relevant experience
• Knowledge of pre-authorization processes, insurance policies, and healthcare regulations
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong customer service, organizational, and time management skills
• Excellent verbal and written communication abilities
• Reliable remote workspace with minimum 50 Mbps internet connection
• Associate degree in healthcare-related field preferred; RCM or Labcorp systems experience preferred

Compensation: $18.00 - $25.00 per hour

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