This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Senior Solution Consultant: Business Analyst based in the United States. This fully remote role combines solution architecture, business analysis, consulting, and client advisory responsibilities across complex public-sector technology engagements. You will shape solutions from early presales and discovery through implementation, helping federal customers translate business and mission needs into scalable Salesforce-enabled strategies. The role requires strong expertise in requirements gathering, process design, solution architecture, and translating complex concepts for diverse stakeholders. You will guide program vision, identify risks, improve delivery approaches, and ensure solutions remain maintainable and aligned with long-term objectives. You will also contribute to strategic initiatives that strengthen consulting capabilities and knowledge across the broader practice. This is an opportunity to serve as a trusted advisor while supporting digital transformation initiatives with measurable mission and business outcomes. \n Accountabilities: - Lead solution strategy across presales and delivery, shaping, scoping, and aligning complex engagements while advising federal customers on approaches that support long-term program success. - Drive architectural strategy from initial solutioning through execution, ensuring programs have clear visions, scalable designs, and technology strategies aligned with measurable business and mission outcomes. - Review and improve project and program direction, delivery approaches, and key artifacts to keep initiatives on track while ensuring solutions are extendable, maintainable, and aligned with future-state needs.
- Facilitate discovery sessions, elicit and document business requirements, develop user stories, and produce detailed functional and system designs that translate stakeholder needs into actionable Salesforce solutions. - Analyze current-state business processes and system environments, identify capability gaps, and develop target-state designs, process improvements, wireframes, and supporting documentation using tools such as process-flow diagrams, UML, and sequence diagrams. - Provide expert guidance on Salesforce configuration and architectural strategy, including recommendations for emerging technologies and platform capabilities that can increase customer and organizational value. - Identify, assess, and proactively manage delivery risks, taking ownership of issues through resolution and helping stakeholders make informed decisions. - Serve as a trusted advisor to customers and colleagues, presenting recommendations, explaining complex concepts, and communicating solution rationale effectively to audiences ranging from technical teams to senior leadership. - Develop client-ready presentations, briefs, and other materials tailored to different stakeholder groups, while contributing to internal strategic initiatives, knowledge sharing, and consulting-practice development. - Support public-sector digital transformation initiatives and help customers adopt technology and delivery best practices within complex organizational environments. Requirements: - Minimum of 5 years of professional experience and a bachelor’s degree. Relevant professional experience may substitute for formal education or an advanced degree. - Strong experience with Salesforce and the ability to develop and articulate program, project, and technology strategies that leverage the Salesforce platform. - Demonstrated experience in business analysis, application design and development, solution architecture, requirements definition, user-story development, process documentation, and functional/system design.
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