Job Description

Join a Law Firm That’s Changing the Divorce Narrative 

Scheduling Coordinator/Receptionist – Full Time, On-Site | Downtown Campbell

At Hepner & Pagan, LLP, we’re not your traditional family law firm. We are a women-led, relationship-driven, mission-forward team committed to changing how divorce feels for our clients. Yes, we’re excellent lawyers. But we’re also humans who believe that family transitions don’t have to be nasty, drawn-out, or traumatic.

We’re growing and looking for a Scheduling Coordinator/ Receptionist who wants to be part of something meaningful.

What This Role Is Really About

As the first face and voice of Hepner & Pagan, LLP, you set the tone for the entire client experience. You’re the person who greets someone on potentially one of the hardest days of their life—and you help them feel supported the moment they walk through our door or call our office.

Your superpowers? Warmth, professionalism, and the ability to keep our front office running like a well-oiled machine.

This is a full-time, in-office role in the heart of Downtown Campbell.

What You’ll Do

• Welcome clients and visitors with a genuine, friendly presence
• Answer phones, route calls, and manage appointment scheduling with accuracy and care
• Maintain a polished, organized front desk and lobby area
• Handle incoming/outgoing mail and correspondence
• Keep client files and calendars organized and up to date
• Support the team with clerical and administrative tasks that keep our firm moving smoothly
• Be a constant source of calm, professionalism, and positivity

Who You Are

• You have excellent phone etiquette and take pride in creating a strong first impression
• You’re organized, detail-oriented, and great at juggling multiple tasks
• You communicate clearly, compassionately, and professionally
• You provide exceptional customer service—even on tough days
• You’re tech-comfortable (Microsoft Office, basic office systems, etc.)
• You thrive in a fast-paced environment with a supportive, all-female team
• Prior receptionist or administrative experience is preferred, but not required

Why You’ll Love Working Here

• A positive, compassionate, women-led team that actually enjoys working together
• A mission-centered practice dedicated to peaceful resolutions
• A modern office in walkable, vibrant Downtown Campbell
• A work environment where kindness, balance, and growth matter

If you’re looking for more than “just a job” if you want to be part of a team that lifts each other up and helps families transition with dignity—we’d love to meet you.

Apply today and help us change how family law feels.

Compensation: $25.00 per hour. to start. 

401k and health insurance benefits upon qualification.

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