Optical Technician Job at EyeCareCenter, Rocky Mount, NC

  • EyeCareCenter
  • Rocky Mount, NC

Job Description

SUMMARY  

 An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists.  They connect the patient's needs to the goods and services offered. 

 LOCATION 

Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities 

 ESSENTIAL DUTIES AND RESPONSIBILITIES 

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support 

Determine patient wants and needs and selling to exceed their expectations 

Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions 

Able to operate the auto-lensometer and manual lensometer 

Educate and recommend specific lenses, lens coatings and frames to suit patient needs 

Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt 

Dispense patient orders and repair and adjust patient frames 

Dispense all glasses and/or contact lens orders using current process 

 QUALIFICATIONS 

Previous medical office experience preferred; previous ophthalmic experience strongly preferred. 

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience 

Favorable result on background check as required by state 

Must be able to provide proof of identity and right to work in the United States 

 EDUCATION AND/OR EXPERIENCE 

High school diploma or GED required. 

 LICENSES AND CREDENTIALS 

ABO and NCLE certifications preferred but not required. 

 SYSTEMS AND TECHNOLOGY  

Proficient in Microsoft Excel, Word, PowerPoint, Outlook 

 PHYSICAL REQUIREMENTS 

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. 

 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  

Job Tags

Work at office

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