Job Description

Reports To: Parts Manager Job Summary: The Parts Delivery Representative is responsible for safely and efficiently delivering commercial truck parts to customers, including fleet accounts, independent repair shops, and wholesale clients. This role ensures on-time deliveries, maintains positive customer relationships, and assists with warehouse organization and inventory management as needed. Key Responsibilities: Delivery & Customer Service:

• Load and deliver truck parts to customers in a timely and professional manner.
• Provide exceptional customer service by maintaining a positive attitude and professional demeanor.
• Verify orders for accuracy before departure and upon delivery.
• Collect and process customer payments or signatures when required.

• Plan efficient delivery routes to ensure timely and cost-effective deliveries.
• Perform pre-trip and post-trip inspections of the delivery vehicle.
• Maintain vehicle cleanliness and report any maintenance or repair needs to management.

• Assist with stocking shelves, pulling parts, and organizing inventory when not making deliveries.
• Help process returns, core exchanges, and warranty parts.
• Communicate any customer feedback or concerns to the Parts Manager.

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